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  • clarehiler 9:34 pm on May 10, 2011 Permalink | Reply
    Tags: Calvert Collins, Casey nolen, Ed Forbes, Elise hu, , flickr, foursquare, gowalla, , , Kevin Lewis, Kris ketz, prezi, , , , , Twitter, upstream, Whitney Mathews, wordpress   

    anewguide: Final Guidelines 

    After months of research, and dozens of interviews with journalists and non journalists, we have created our new guide to social media. The following is our 10 guidelines for how newsrooms around the country, on all platforms, should, and should not, use social media. 

    For our full presentation click here

    GUIDELINES

     #1 PROFESSIONAL VS. PERSONAL

    • Understand that your professional obligations as a journalist extend online.
    • However, at the end of the day, people do appreciate a person that can relate to in person as well as on the web.
    • Here’s what two journalists has to say about this topic:

    “I don’t say anything on Twitter or Facebook that I wouldn’t say on the air.”

    “At the end of the day I’m a normal human being and if there is a picture of me at a bar what’s the big deal. Normal people drink. That said, you are not going to find pictures of me doing keg stands. In my opinion, it’s about finding that happy medium and making sure you stay there.”

    #2 KNOW YOUR TOOLS

    • Each story can we enhanced through social media tools.
    • However, since each story is different, different tools should be used.
    • For example, in breaking news situations tweeting pictures and videos is the fastest way to get information out. However, for longer term stories, interaction through Facebook polls, Flickr and storify can better enhance a story.
    • Here are some tools we like:

    #3 BEST CONSISTENT AND RELIABLE

    • Just as a journalist would on any platform, they need to follow through with what they promise through social media (ex. updates).

    “Just like your audience members can rely on you when on the air, they should be able to rely on your tweets for information”

    #4 CONVERSATION IS KEY

    • When you use social media, make sure that it encourages people to respond. You can do this by using inciting questions.
    • When people do respond, make sure you answer. This is true whether the response is negative or positive.

    “I would remember the most important rule in social networking, you get what you give… News organizations need to communicate authentically, as human beings, which means replying to questions and complains, retreating and linking out to other content producer’s stories…”

    “Reaching out to our viewers can open the communication from one way to ways.”

    #5 EXPLORE NEW TOOLS

    • Social media is always changing and as journalists, we need to adapt.
    • Be willing to try new sites and projects, because you don’t want to be left behind.”

    “I do location based SM with Gowalla (it’s an Austin  based company so I prefer it to FourSquare). I also have a Tumblr page for my Instagram photos, and YouTube and Vimeo channels.”

    #6 ETHICS

    • The same standards journalists have in a newsroom, apply online too.
    • Newsrooms should have policies in place regarding:
      • Retracting tweets
      • Deleting tweets
      • Only tweeting what you know
      • Remember it’s better to be third than wrong.

    #7 BE TRANSPARENT

    • You audience likes to know how you got your information, and what you did to get it.
    • Give them a behind the scenes view of your story, in the end this will give them a closer relationship to you.
    • In breaking news situations this is especially true.

    “As soon as I get assigned a story, I tweet where I am going. As the story develops, I will tweet and post updates to the 8 News Now Fan Page. I try to post any pictures and videos as possible.”

    #8 LISTEN TO YOUR VIEWERS

    • If you viewers have a problem with how you are using social media, or if they have newsworthy information, it’s important to listen.
    • Social media is a 2 way conversation.

    “As soon as I get to work to let people know I am active online if they need to tell me anything.”

    #9 DON’T WASTE YOUR AUDIENCE’S TIME

    • People don’t appreciate when organizations over flood their feeds. Social media is a tool that allows people to filter what they want to consume, so if you waste their time, it is easy to unfollow your organization.
    • When asked what makes you “follow” or “like” something, this non journalist answered…

    “I’m not. I’m a fan of maybe two things on Facebook because the updates and announcements are annoying. I like to decide when I read my news, not be bombarded with it.”

    “For me, Twitter is a no-nonsense medium. I want to make each tweet something of value, news value usually, for my followers. Facebook is more of me trying to shape my online identity. It’s the homepage I was always going to create and never did.”

    #10 TIMING IS EVERYTHING

    • Understand that people are active on different platforms during different times of the day.
      • Blogging is most active in the morning.
      • Facebook is most active during off work hours.
      • Twitter is unique, but you can use the tool Tweroid to determine when your followers are on.

    TIPS FOR LAUNCHING SOCIAL MEDIA

                “Were I to do it again, I’d push both mediums simultaneously [Facebook and Twitter]. We were late to the Facebook game. I’d recommend that newsrooms start hammering on both mediums at once. Cross promotion helps, we’ve found.”

    – Ed Forbes, The Journal News (@edforbes)

    “New stations, I would recomend any one in my industry to get online as soon as possible. Sit back and follow people to see what they like or don’t like if you’re not comfortable on the platform. Don’t watch too long, you’ll want to start interacting as soon as you can. Also, ask for help or advice from viewers followers. People in the Twitter world love teaching you how to be great.”

    FINAL TIPS

    • Create lists of your followers and sources.
    • Follow everyone that follows you.
    • Do not overwhelm your followers.
    • Incorporate it into your broadcasts
      • Mention you Facebook on your morning show.
     
    • billbennettnz 4:32 am on May 11, 2011 Permalink | Reply

      This is great stuff. The one tip I’d highlight (you cover it in tip #4) is NOT to use Twitter or any other social media as a broadcast only medium.

  • aeholley 7:47 pm on April 20, 2011 Permalink | Reply
    Tags: Homepage, , , Twitter   

    Twitter Homepage Gets Another Makeover 

    The Twitter homepage got another makeover!

    Here’s a Huffington Post article on the new look:  New Twitter Homepage Launches–Again

     
  • clarehiler 8:10 pm on April 15, 2011 Permalink | Reply
    Tags: , , Twitter   

    Here is a part of an article discussing the differences in Social Media users from Social Media Today.
    Check out the full article here: http://bit.ly/gsSj1l

    FACEBOOK – Don’t Hate Them Because They’re Beautiful

    Facebook has remained at an estimated unique visitor count of 590 million for in the last two quarters. This has caused some Social Media naysayers to proclaim that Social Media is dead. It’s amusing and sad at the same time. It’s like a used car salesman saying that new car sales are dead because they’ve leveled off for two quarters.

    Facebook is and will continue to be the way that individuals communicate, inform, and influence others for the foreseeable future. A more reasonable growth during 2011 should be anticipated with Facebook ending 2011, around 610 to 625 million.

    The return of female users on Facebook continues. I say ‘return’ because female users were at 60% at the end of the 1st quarter of 2010 and dipped in the middle of the year. The percentage of women users stood at 57% the end of the 3rd quarter 2010, 59% at the end of the 4th quarter, and is now at 61%.

    There has been no significant change in the age groups using Facebook during the last three quarters. This would indicate that Facebook users are becoming more defined. Seventy-two percent of users are between 25 and 54, and dividing those into ten-year spans (25-34, 35-44, and 45-55) results in near equal distribution among the three age groups.

    CONCLUSION: Facebook is used primarily by adults of both sexes, but significantly female, in the prime of their active professional careers for social interaction.

    TWITTER – The Scoop on Real-Time Events and Discussion

    Media ‘Experts’ continue to try to figure out how to ‘monetize’ Twitter and come away with programs that annoy people and are rejected by Tweeters. When they offer dismal ROI (return on investment) figures to their client they shrug their shoulders and declare Twitter is a fad and useless. Then a major world event happens and Twitter becomes the most important information tool on the planet.

    Twitter is an acid test on whether a person ‘gets’ Social Media or not, because it is one of the most powerful Social Media tools on the web, but it is not a space for advertising or marketing. This makes Twitter one of the most envied and hated Social Media tools by traditional marketing and media people, but one of the most loved by those who are believers.

    Twitter has been hanging just under 100 million unique users per month since the 2nd quarter of 2010, but did dip down to 89 million at the end of 2010. Since then Twitter has jumped back up to finish the 1st quarter of 2011 at 97 million. The jump in the 1st quarter of this year is likely due to the world political events in north Africa and the earthquake and tsunami in Nippon.

    Women use Twitter more than men, but like Facebook, there was a dip in the middle of 2010, when female users dropped from 60% at the end of the 1st quarter. By the end of the 4th quarter female users were at 55% and that has grown to 57% at the end of 2011’s 1st quarter.

    Age demographics for Twitter also haven’t changed significantly during the last three quarters. Twitter users skew towards the young professional age group with 54% of the users falling in the 25-44 age group. At the end of the 1st quarter of 2011, only 18% of the users fell in the 45-54 age range compared to 26% of Facebook users.

    CONCLUSION: Twitter is used primarily by young professionals of both sexes, but significantly female, to discuss current, real-time issues including world events and business-related topics

     
  • clarehiler 3:31 pm on April 14, 2011 Permalink | Reply
    Tags: Bettween, , Twitter   

    Ever try to follow a conversation on Twitter? They don’t make it to easy to do. Check out this new site, http://www.bettween.com/ to follow conversations more easily.

     
  • clarehiler 3:03 pm on April 14, 2011 Permalink | Reply
    Tags: , , Statistics, Twitter   

    How BIG is social media and why? 

    What are your thoughts?

     
  • clarehiler 2:41 pm on April 13, 2011 Permalink | Reply
    Tags: , , , , , Twitter   

    Why Social Media Reinvigorates the Market for Quality Journalism
    Read the full article here: http://mashable.com/2011/04/12/social-journalism-quality/

    Social media has created a human filter for quality content. The social web, like the old water cooler, favors conversations around news and even in-depth journalism that may not otherwise receive the exposure it deserves. Recent analysis of the most-tweeted stories from The Daily iPad app revealed that users shared more hard news stories over gossip and opinion pieces.

    This doesn’t necessarily mean these are the stories most people are reading. The gossip articles (or “fluff” pieces) often out-perform news items in pageviews, often because that is what people are searching for. But the tide may be changing.

    The incentive to share quality content is simple: A person may be more likely to read gossip, but they may share a news piece to shape their followers’ perception of them. They may even view it as a public service. I tend to believe it’s usually the former rather than the more altruistic latter. As a result, news organizations producing quality journalism are being rewarded with accelerated growth in social referral traffic — in some cases, growing at a much faster pace than search referrals. More notably, social media is enabling the citizenry to be active participants in producing journalism by giving them platforms to publish to the social audience. This has made journalism more efficient and, in many ways, enhanced the quality of storytelling.

    Searching for Quality

    The social filter for content has been around for a long time on the web, but prior to social media sites like Facebook and Twitter, it was conducted more privately via email messages or impersonal recommendations from a search algorithm.

    The public perception was a non-factor, and users were more likely to share softer stories or those based on utility. There was a trust factor between the sharer and the recipient. Before, you were just sharing that funny cat video with your trusted circle. With social media, that circle has now become more of an open field.

    So what about search? Search engines like Google fueled an explosion of “so-so” content, but it has also fueled an explosion of quality content, said Danny Sullivan, editor of Search Engine Land. The idea was that quality content would get linked to most. But when media organizations and writers began to better understand how the search algorithms ranked content, they started to create content “optimized” for search results by inter-linking content on their sites or monitoring search trends and filling the coverage with sub-par content to capitalize on search traffic, Sullivan said. And so we saw the explosion of content farms and a race for unique visitors to appease the advertising gods.

    The Human Quality Vote

    For true quality, sometimes it takes a human touch. Social media acts as a human filter and signal for the best content across the web. A “Like,” a tweet or a LinkedIn share often serves as a human vote of approval. “We have depended far too long on looking at links as an idea of what people are voting on,” Sullivan said.

    But links have been devalued over time because they have been sold, he added. For search algorithms, a link is a key component of where the piece of content ranks in search results. But because people began to sell links, they became less valuable over time, Sullivan said.

    He said social links and shares are more trusted because the structure of social networks provides an easy way to recommend content to a network. That network consists of people you trust and are more likely to click on a link shared by a friend than a stranger. However, because these recommendations are more public than before, there’s an incentive to recommend quality content.

    A More Valuable Reader?

    It’s not easy to compare social to search because the behaviors and demands from a user are completely different. A user goes to search with an immediate need to find a specific piece of information and discovery is secondary. With social sites, users are consuming content in a leisurely and social state. Discovery takes the front seat.

    This may explain the difference between referral traffic from search vs. social. In a recent analysis of Mashable‘s social and traffic data, I found that Facebook and Twitter visitors spent 29% more time on Mashable.com and viewed 20% more pages than visitors arriving via search engines. This may suggest a more engaged or exploratory reader, at least in terms of how much time they spend reading the content.

    At The Washington Post and other media organizations (including Mashable), referral traffic from social sites — particularly Facebook and Twitter — are outpacing the growth of referrals from search, said Raju Narisetti, managing editor at the Post. Though Narisetti wouldn’t quantify the growth, he noted that on a given day, 5% to 8% of referral traffic to the Post comes from social media.

    So what kind of content is bringing them to the Post? Breaking news, quality analysis, offbeat features and quality photo galleries and videos. Similar to search, social presents challenges in attracting an audience. Factors such as the time of day and frequency of distribution on a social channel can affect how successful the Post is in engaging readers, Narisetti said. But the Post hasn’t had to change its content strategy to attract more social referrals.

    “While we have aggressive goals for our social team, the goals are based off [the] Post‘s unique content rather than trying to rethink our content to get more social referrals,” Narisetti said. Instead, the Post is focusing on making it easy for social media users to interact with content via Network News and other integrations.

    Social Media Optimization

    From linking standards to meta tags, news organizations have been working for years to improve their content’s search engine optimization (SEO). Now we’re seeing the rise of social media optimization. Sree Sreenivasan, dean of student affairs at Columbia University’s Graduate School of Journalism, said news organizations will need to get into the “SMO game.” But that doesn’t mean gaming the system. “They should look for ways to make their content more social to take advantage of the new ways in which readers, viewers, [and] consumers think,” Sreenivasan said.

    This means, among other things, providing easy ways to engage content using social media and having reporters take part in conversations on the social web. It means having the entire organization think in “social terms” — not just broadcasting materials out, but participating in the social ecosystem.

    In many ways, social media makes it harder to “game” for the purpose of simply driving lots of traffic to a story that may not be of high quality. Social media’s effect on quality isn’t quite as systematic as search has been. Mathilde Piard, social media manager at Cox Media digital, said social media is having a positive effect on content.

    “I’d rather editorial decisions be driven by what editors and reporters think people will read and be moved to share, rather than by keywords,” Piard said. With the latter, she said, you end up with content such as, “What Time Does the Superbowl Start At?”

    Social Search

    The tide may turn with developments like Google’s recent updates to its algorithm, which favors original reporting, and its recent launch of +1. The +1 product adds a social recommendation layer across Google Search results.

    When you’re searching for a specific piece of content, you can see the results that your friends have recommended. The integration brings the social filter into search, while staying true to Google’s core product: search. It also creates a social identity for users. After all, what you recommend using +1 can be seen on your Google Profile.

    Though +1 isn’t a social network, it is certainly a big step toward building one. But perhaps most important is its implications for quality. The number of +1s on a story link affects its placement in search results.

    This essentially applies the social incentive to share or recommend quality content to search results and gives Google a good potential footing in remaining the dominant referrer to content sites.

    Social Content

    Content creation is one of the missing links and perhaps the cosmic difference between search and social. Search points to content that has been made, while social enables users to create content on the platform itself. How the two affect the quality of journalism are fundamentally different. Sure, social does a big amount of pointing itself, which enables news sites to grab referred traffic. But the people formerly known as the audience are also creating videos, status updates, tweets, photos and more.

    “Curation helps cut through that noise to find the most relevant voice, amplifying the media that helps inform and enlighten.”

    • Burt Herman, Storify

    Burt Herman knows this all too well. It’s the reason why he launched Storify, a site that enables you to easily curate social content into one contextualized story. Herman said that social media improves the quality of content because it is content.

    Social media has revolutionized content creation, which is now a collaborative process with readers who contribute and verify it. Though social media makes content publishing easy for everyone, it can also be overwhelming, Herman said.

    “Curation helps cut through that noise to find the most relevant voice, amplifying the media that helps inform and enlighten,” he said.

    Journalists have always “curated” content by grabbing pieces of information and contextualizing it into a story. The difference is that social media now provides efficiency in getting that information, often through first-hand sources who are micropublishing to their social profiles. This social journalism has spawned other content curation companies like Storyful, Curated.by and ScribbleLive.

    “We now have many more voices who can be included in stories,” Herman said. “This means that what we read is richer and gives more information to the reader.”

     
  • clarehiler 6:33 pm on April 12, 2011 Permalink | Reply
    Tags: Commands, , Twitter   

    Must Know Twitter Commands 

    Here, directly from the Twitter site, are Twitter Commands everyone should know.

    Look at the whole Twitter help site here.

    Link via @TweetSmarter

    Did you know you can perform certain actions, like following or marking a friend’s update as a favorite, by using the designated Twitter commands? 

    • Use the commands listed below from your phone, the web update box, or your favorite third party application.
    • Tip: When using these commands, do not append an @ along with it.
    • If you send these commands with an @, your commands will be read as a username and will not be executed as expected!
    • Example: if you want to turn on device notifications send only ON and not @ON.

    Turning Mobile Twitter Updates Off and On

    • ON: turns ALL your authorized Twitter updates and notifications on.
    • OFF: turns off all updates except direct messages. Send STOP again to turn off direct messages too.
    • STOP, QUIT, End, Cancel, Arret or Unsubscribe: turns ALL phone notifications off.
    • ON username: turns on notifications for a specific person on your phone. Example: ON alissa
    • OFF username: turns off notifications for a specific person on your phone. Example: OFF blaine
    • FOLLOW username: this command allows you to start following a specific user, as well as receive SMS notifications. Example: FOLLOW jerry, or f jerry for short.
    • LEAVE username: this command allows you to stop receiving SMS notifications for a specific user. Example: LEAVE benfu, or l benfu for short.

    Fun Stuff: friends, favorites, and stats!

    Use the commands below to send private messages, favorite Tweets, and more.
    • @username + message
    • Reply: shows your Tweet as a reply directed at another person, and causes your twitter to save in their “replies” tab.
      Example: @meangrape I love that song too!

    • D username + message
    • Direct Message: sends a person a private message that goes to their device, and saves in their web archive.
      You can also use M username + message to send a private message now!
      Examples: d krissy want to pick a Jamba Juice for me while you’re there?, m krissy wanna pick up a Jamba Juice for me while you’re there?

    • RT username
    • Retweet: sends another user’s latest Tweet to your followers.
      Example: RT Charles

    • SET LOCATION placename
    • Updates the location field in your profile.
      Example: set location San Francisco

    • WHOIS username
    • Retrieves the profile information for any public user on Twitter.
      Example: whois jack, w jack for short.

    • GET username
    • Retrieves the latest Twitter update posted by the person.
      You can also use g username to get a user’s latest Tweet.
      Examples: get goldman, g goldman

    • FAV username
    • Marks that user’s last Tweet as one of your favorites. (reply to any update with FAV, FAVE, or FAVOURITE to mark it as a favorite if you’re receiving it in real time)
      Examples: fav crystal, fave crystal, favourite crystal

    • STATS
    • This command returns your number of followers, how many people you’re following, and your bio information.

    • HELP
    • Texting helpinfo, or aide to Twitter will bring up helpful tips.

    Noteworthy Facts

    • Using on/off username from your phone only stops notifications coming to your mobile phone; you’ll still collect a person’s updates on the web since you’re still following them. There is no way to unfollow someone or block someone via SMS.
    • The following commands perform the same actions: FollowOn. And LeaveOff.
    • Following someone from a phone for the first time will also cause you to follow them on the web.
    • There is no way to stop following a person without visiting their web profile and removing them. The off, leave, stop, and quit commands will only disable mobile updates from that user.
    • You don’t have to use on/off username from the phone, you can also set individual notifcations from a person’s profile page on the web, or check your following page and manage all phone notification settings there.
     
  • clarehiler 2:00 am on April 12, 2011 Permalink | Reply
    Tags: , , Twitter   

    Today Twitter announced it’s expansion of “local trends” to 70 more locations. This makes social media easier to follow in even more places.

    Here is the current list:

    Atlanta
    Austin
    Baltimore
    Baton Rouge
    Birmingham
    Boston
    Charlotte
    Chicago
    Cincinnati
    Cleveland
    Columbus
    Dallas-Ft. Worth
    Denver
    Detroit
    Greensboro
    Harrisburg
    Houston
    Indianapolis
    Jackson
    Las Vegas
    Los Angeles
    Memphis
    Miami
    Milwaukee
    Minneapolis
    Nashville
    New Haven
    New Orleans
    New York
    Norfolk
    Orlando
    Philadelphia
    Phoenix
    Pittsburgh
    Portland
    Providence
    Raleigh
    Richmond
    Sacramento
    Salt Lake City
    San Antonio
    San Diego
    San Francisco
    Seattle
    St. Louis
    Tallahassee
    Tampa
    Washington

    Where would like to see local trends next?

    Here is the announcement: http://blog.twitter.com/2011/04/trends-now-in-70-more-locations.html

     
  • clarehiler 11:54 pm on April 11, 2011 Permalink | Reply
    Tags: , , , key phrases, Twitter   

    4 Ways to Develop Stories Via Social Media 

    Check out this article by Lynn Walsh on the RTDNA’s website on ways the develop your stories via social media:

    Getting sick of covering a story featured on a press release? It is time to develop your own unique story then and social media can help.

    The best way to break away from the every-day story is to develop your own and pitch it to your news manager. With Facebook and Twitter around it is easy. Here are some tips to use social media to develop enterprise stories for your news room.

    1. Connect with people. Whether it is on Facebook or Twitter, search for the people, groups, etc. that are influences in your community or your beat and follow them or friend them. I would even ask to join their groups and be notified of when meetings/events are. Consider creating lists on Twitter for different categories of people, that way their posts don’t get lost in the online shuffle of updates. Creating a list can also make it easier to just look at those people all at once when it is time to think of story ideas.

    2. Search for key phrases. This is best for Twitter. If you covet education search and create saved search boxes on your mobile phone for key words related to the district you cover. You would be amazed at how many high school students and parents use Twitter (and without much of a filter). People involved with a story know more about what is going on and find out about news before the larger organization does most of the time.

    3. Pay attention to comments/replies. This is crucial. Whether it is on Facebook, your website or Twitter, read comments and reach out to those who post them. New story angles can come from comments from people as well as different perspectives on the issue that could lead to a great follow-up story.

    4. Continue the conversation. If you see interesting comments or want to know more ASK! Reach out to the individual who posted the comments personally or ask your community at large about it. Do not be afraid to ask people to contact you or to generate story ideas on social media.

    5. Report/clarify social media rumors. People say a lot of things online. Some of it is true and some is not. If you see a lot of people speculating about the same thing and you have clarified that it is not true tell them that. Readers and viewers want the truth so give it to them even if it isn’t what they originally thought. Also, think of it as a great way to create content that is specific for your social media and online platforms.

    It seems to me that sometimes journalists are afraid to post story questions or reach out to people on social networks because of the possibility that their competition may find out. I would not worry about that too much but if you ate concerned reach out to people privately on social media sites by sending messages, DM’s, etc.

     
  • clarehiler 3:15 pm on April 11, 2011 Permalink | Reply
    Tags: BET, CNN, E! Online, , , , KIRO, MTV, Rachel Maddow, , Twitter, WJW   

    Check Out The Social TV Leaderboard from http… 

    Check Out The Social TV Leaderboard from http://www.lostremote.com/top-tv-social-media/

    Do you agree with this list? Anything striking about it? I noticed how list is geographically diverse and represents a variety of stations. What do you think?

    Top network/cable TV journalists on Twitter

    #1
    Rachel Maddow
    msnbc
    Followers Name Network
    @maddow 1809555* Rachel Maddow msnbc
    @gstephanopoulos 1693919* George Stephanopoulos ABC News
    @davidgregory 1495571* David Gregory NBC News
    @jdickerson 1395979* John Dickerson CBS News
    @terrymoran 1315032* Terry Moran ABC News

    Top local TV journalists on Twitter

    #1
    Jenni Hogan
    KIRO
    Followers Name Station Market
    @jennihogan 25912 Jenni Hogan KIRO Seattle
    @dorothylucey 19812 Dorothy Lucey KTTV Los Angeles
    @spann 18895 James Spann WCFT Birmingham, AL
    @tvamy 17415 Amy Wood WSPA Greenville, SC
    @lilyjang 14738 Lily Jang KCPQ Seattle

    Top local TV stations on Twitter

    #1
    KABC
    Los Angeles
    Followers Station Market
    @abc7 51986 KABC Los Angeles
    @nbcchicago 22635 WMAQ Chicago
    @king5seattle 20614 KING Seattle
    @abc7newsbayarea 18744 KGO San Francisco
    @myfoxla 17634 KTTV Los Angeles

    Top local TV stations on Facebook

    #1
    WJW
    Cleveland
    Fans Market
    WJW Fox 8 166,343 Cleveland
    KUTV 2 News 131,827 Salt Lake
    WXIN Fox 59 73,791 Indianapolis
    KSTU Fox 13 59,823 Salt Lake
    KTVI Fox 2 42,587 St. Louis

    Top network/cable Twitter accounts (excludes news accounts)

    #1
    E! Online
    Followers Network
    @eonline 2836444* E!
    @mtv 1268554* MTV
    @espn 1135995 ESPN
    @current 722387* Current TV
    @natgeosociety 617337* National Geographic

    Top network/cable Facebook accounts

    (excludes news accounts)

    #1
    MTV
    Likes Network
    /mtv 18,695,217 MTV
    /espn 3,711,546 Fox News
    /mtvla 3,265,964 MTV Latin America
    /discoverychannel 2,869,026 Discovery Channel
    /hbo 2,807,548 HBO

    Top network/cable news Facebook accounts

    #1
    CNN
    Likes Network
    /cnn 1,914,215 CNN
    /foxnews 1,833,587 Fox News
    /todayshow 402,409 TODAY Show (NBC)
    /60minutes 244,475 60 Minutes (CBS)
    /abcnews 176,243 ABC News

    Top network/cable news Twitter accounts

    #1
    CNN Breaking News
    Followers Network
    @cnnbrk 4157903* CNN
    @breakingnews 2388927* msnbc.com
    @cnn 1893040 CNN
    @gma 1722996* Good Morning America (ABC)
    @cbsnews 1676978* CBS News

    Top TV shows on Twitter (excludes personality accounts)

    #1
    106 & Park
    Followers Network
    @106andpark 2221812 BET
    @bbcclick 1787625* BBC
    @gma 1722996* ABC
    @nightline 1480001* ABC
    @sportsnation 850423 ESPN

    If you disagree with the list, DM @lostremote, who wants input!

    @lostremote writes, “Our leaderboard is a work in progress, and you’ll probably notice a few changes to make. Please help us by sending @lostremote a message on Twitter with any changes or additions.”

    (* designates accounts that were on Twitter’s suggested user list, which gave them a big early boost).

     
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